Employees willingly supported customers who were in need of assistance in the communities that TSTT serves. A cross-company, inter-departmental team was set up to collect financial contributions from staff and to purchase the donated items. Drop off stations were also set up across the company for employees to donate items.

Developed in 2012, e-Tender is Trinidad and Tobago’s only locally owned and automated procurement software solution for end-to-end RFx and e-Auction Management; from bid issuance to contract award and spend management.

TSTT’s General Manager Enterprise Services, Ian Galt – with 40 plus years of experience in the ICT and telecommunications industry and a clear understanding of the benefits Cloud technology brings to business – chats about Cloud in the following Q&A. Galt provides insight on the role Cloud can play as Trinidad and Tobago’s business sector finds its footing in a vastly changed and uncertain world.

In addition to leveraging technology to transform operations, Dookeran encourages business owners to focus on the opportunities that lie ahead, “The toughest times are likely behind you, when everything was closed, and your income was completely halted – that time, hopefully, will not return and now it’s time to look forward. My major piece of advice for MSMEs is don’t just focus on getting back to how things were. If you do that, you’re going to miss out on a lot of opportunities that many other companies are taking advantage of.

Dr. Ronald Walcott, Chief Executive Officer at TSTT, noted that there was no hesitation on the part of the company to step up and assist when asked. “The COVID-19 pandemic is far more than a health crisis. The impact on our economy and society is more widespread and immediate than crises in the past. We understand and empathize with our fellow citizens affected by this pandemic and so bmobile is pleased to be able to do its part to support them, however we can.”

Over 150 families throughout the nation who were negatively affected by the COVID-19 pandemic received hampers which were donated by TSTT staff. Families in Laventille, San Juan, Tunapuna, Chaguanas, San Fernando, Siparia, Penal, Morne Diablo, Mayaro and areas in between were provided with the donated hampers packed full of food and other basic necessities. The nationwide hamper donation was the result of a voluntary relief effort organized by the employees themselves.

Telecoms provider and ‘Sales as a Profession’ team up to host virtual conference to help sales professionals bounce back after COVID-19

Dr. Ronald Walcott, TSTT’s Chief Executive Officer, stated that as the only local communications solution provider, bmobile has a strong and distinctive bond to the national community and continually seeks ways to contribute to the national COVID-19 relief efforts. “Each of us has a part to play and we immediately responded to the request for call centre support. bmobile will always be here providing our nation with the best-in-class technology services and solutions.”

TSTT’s General Manager Wireless Solutions, Brian Collins, said, “All of our plans have been carefully curated to provide customers with the best value for money in the market. Our commitment to continual innovation in the mobile space has seen bmobile launch the first 3G and 4G networks and we are the only operator to offer unlimited 4G LTE data across all of our packages. To complement our seven 4G LTE unlimited data products, customers will see their data limit increase to a minimum of 20 GB, that’s a 600% increase.”

As Trinidad and Tobago transitions out of its lockdown from the COVID-19 pandemic on a phased basis, it is clear that that the old rules by which we lived and worked are going to change, probably for good.
TSTT’s Chief Executive Officer, Dr. Ronald Walcott, noted during a recent Canto Conversations episode titled “A CEO’s perspective during COVID- 19”, our work lives are going to be defined more and more by physical distancing and remote working, using technology. Social distancing is here to stay, even if it is applied less aggressively than at the height of the lockdown. According to TSTT’s CEO, tech companies like the one he heads need to accelerate technological transformation to help societies to deal with the new demands of the age.
“Digital transformation in and of itself allows for physical distancing; it allows for ease of processes; it allows for remote work”, Dr. Walcott said. “What COVID has done is make this process imperative for us to move forward”.
CANTO Secretary General, Teresa Wankin, agrees. “I see a lot of change because of COVID”, Ms. Wankin says. “Every single business, no matter how large, no matter how small, will have a digitalization agenda, post COVID”.